Alexi's AI Call Center picks up inbound calls, makes outbound ones, books appointments and updates your CRM. When a caller needs a person, it hands over with the full context.
Replace missed calls, voicemail and hold queues with an AI Call Center that talks like your best team member and works every hour of the day.
Alexi answers on the first ring, understands why the person is calling, and resolves it or routes it. Questions, bookings, order status and after-hours coverage are handled without a queue.
Follow up new leads, confirm appointments, chase renewals and collect feedback, all in a natural voice and on your schedule.
Send each caller to the right team, using intent, urgency and the customer's history.
When it's time for a person, your agent gets a summary and the transcript before they say hello.
Serve callers in their own language, with the same knowledge and tone in each.
Transcripts, summaries, outcomes and sentiment for every call, ready to review or export.
Everything you need to build, run and improve your calls, in one place.
Upload the documents your team already uses. Alexi answers from them, in your words, and only says what your material supports.
Describe the job, set the tone and add escalation rules. Already have call scripts or recordings? Turn them into an agent instead of starting from scratch.
Pick a natural voice, set the language and speaking pace, and keep every call consistent across teams and campaigns.
Upload a list, choose a script and schedule. Alexi calls, records the outcome and retries when nobody picks up.
See active calls and transcripts in real time, then step in with one click when a conversation needs a person.
Every call gets a transcript, summary, outcome and sentiment. Spot patterns, fix gaps in your knowledge and prove the value.
Our team sets up and tunes your AI Call Center with you, so you're taking real calls quickly.
Share your services, policies, FAQs and call scripts. Alexi learns your tone and the answers your callers need.
Link your phone numbers, calendar and CRM so Alexi can book, look up and update records during the call.
Start with a pilot line, review real conversations, then scale to every call as your confidence grows.
Booking, reminders, rescheduling and after-hours triage handoff.
Qualify inquiries, schedule viewings and follow up on every lead.
Capture jobs, dispatch requests and quote callbacks around the clock.
Reservations, order questions and store information without the queue.
Appointment setting, payment reminders and secure call routing.
Admissions questions, campus tours and enrollment follow-up.
Delivery status, rescheduling and driver-to-customer coordination.
Tier-one resolution, with complex cases passed on with full context.
Three common first projects. Most teams begin with one line or campaign, then expand.
Alexi calls each customer to confirm details and delivery windows, logs the result in your order system and flags problems for your team.
New enquiry comes in, Alexi calls within moments, qualifies the lead and books time with the right salesperson.
Nights, weekends and holidays are covered. Callers get answers or bookings, and urgent cases reach your on-call team.
Alexi connects to your phone system, calendar and CRM, so every call ends with the right record updated and nothing to re-key.
Book a DemoIt's a phone service run by AI that answers inbound calls, makes outbound calls, books appointments, qualifies leads and updates your systems, and passes callers to your team whenever they need a person.
Alexi sounds natural and conversational, and we recommend being open with callers that they're speaking with an AI assistant. You control the greeting and how it introduces itself.
It transfers the call to the right person or team and shares a summary, so the caller never has to repeat themselves.
Most teams start with a pilot line within days. We help you configure scripts, connect tools and review early calls together.
Yes. Alexi runs outbound campaigns such as lead follow-up, reminders, confirmations and surveys, with outcomes logged automatically.
Alexi can speak with callers in multiple languages. Tell us which ones you need and we'll confirm them during your demo.
Book a demo and we'll show Alexi handling your real scenarios. Prefer to chat first? Choose Talk to Alexi and we'll be in touch.